1. Introduction
Welcome to Exponential Marketing Agency. By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use this website.
Exponential Marketing Agency is a 360° marketing agency offering services including digital marketing, content creation, influencer marketing, events coverage, brand activation, direct sales, and route-to-market solutions.
2. Use of This Website
You agree to use this website only for lawful purposes. You must not use this website in any way that may damage the website, interfere with other users, compromise security, or misuse any content, forms, contact details, or information provided on the site.
You must not attempt to gain unauthorized access to the website, server, database, or any connected system.
3. Website Content
All content on this website, including text, graphics, images, videos, layouts, icons, case studies, service descriptions, and branding elements, is provided for general information and promotional purposes.
We aim to keep website information accurate and updated, but we do not guarantee that all content will always be complete, current, or free from errors.
4. Intellectual Property
Unless otherwise stated, all website content belongs to Exponential Marketing Agency or has been provided with permission by clients, partners, or third-party rights holders.
You may not copy, reproduce, modify, distribute, publish, sell, or use any content from this website for commercial purposes without written permission from Exponential Marketing Agency.
Client logos, campaign images, brand assets, videos, and portfolio materials remain the property of their respective owners and are displayed only for portfolio, case study, or promotional reference.
5. Portfolio and Case Studies
Our website may display past projects, client work, campaign highlights, event coverage, influencer collaborations, and marketing results.
These materials are shown to demonstrate our experience and capabilities. Results shown in previous campaigns do not guarantee identical outcomes for future projects, as campaign performance depends on factors such as audience, budget, timing, platforms, market conditions, and execution scope.
6. Service Inquiries and Proposals
Submitting an inquiry, contact form, request for proposal, or project brief through this website does not create a binding contract between you and Exponential Marketing Agency.
A formal engagement begins only after both parties agree to the scope of work, timelines, fees, deliverables, and payment terms in writing.
7. Payments and Project Terms
Where services are agreed upon, payment terms, project milestones, deliverables, revision limits, timelines, cancellation terms, and other commercial details will be outlined in a separate proposal, quotation, invoice, contract, or service agreement.
Unless otherwise agreed in writing, work may begin only after the required deposit, purchase order, or written approval has been received.
8. Client Responsibilities
Clients are responsible for providing accurate information, approvals, brand assets, access credentials, campaign materials, and feedback needed for project execution.
Delays in providing required information or approvals may affect timelines, deliverables, and campaign launch dates.
9. Third-Party Platforms and Services
Our services may involve third-party platforms such as social media platforms, advertising networks, analytics tools, hosting providers, influencer platforms, email tools, payment systems, or event service providers.
We are not responsible for interruptions, policy changes, account suspensions, technical issues, data loss, algorithm changes, or service failures caused by third-party platforms.
10. External Links
This website may contain links to third-party websites, social media pages, videos, campaign pages, portfolio links, or partner platforms.
These links are provided for convenience and reference only. We are not responsible for the content, privacy practices, security, accuracy, or availability of third-party websites.
11. User-Submitted Information
When you submit information through our website, you confirm that the information is accurate and that you have the right to share it with us.
You must not submit unlawful, harmful, misleading, offensive, confidential, or third-party-owned material unless you have permission to do so.
12. Privacy and Data Protection
We handle personal information in line with our Privacy Policy and applicable data protection requirements. In Kenya, the Office of the Data Protection Commissioner regulates the processing of personal data and protects individuals’ privacy rights under the Data Protection Act, 2019.
Please read our Privacy Policy to understand how we collect, use, store, and protect personal information.
13. Limitation of Liability
To the fullest extent permitted by law, Exponential Marketing Agency shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of this website, reliance on website content, third-party links, or inability to access the website.
We do not guarantee that the website will always be available, secure, uninterrupted, or free from technical errors.
14. No Guarantee of Marketing Results
While we aim to deliver effective marketing solutions, we do not guarantee specific results such as sales volume, follower growth, reach, impressions, engagement, revenue, rankings, or conversions unless expressly stated in a written agreement.
Marketing outcomes depend on multiple factors, including budget, audience behavior, platform performance, competition, timing, creative quality, and market conditions.
15. Indemnity
You agree to indemnify and hold Exponential Marketing Agency harmless from any claims, losses, damages, liabilities, costs, or expenses arising from your misuse of the website, breach of these terms, violation of laws, or infringement of third-party rights.
16. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date.
Your continued use of the website after changes are published means you accept the updated terms.
17. Governing Law
These Terms & Conditions shall be governed by the laws of Kenya. Any disputes arising from the use of this website or related services shall be handled in accordance with applicable Kenyan law.
18. Contact Us
For questions about these Terms & Conditions, contact us at:
Exponential Marketing Agency
Nairobi, Kenya
Email: info@exponentialmedia.africa
Phone: +254 728 231 221 / +254 734 331 221 / +254 727 734 242
By using this website, you agree to Exponential Marketing Agency’s Terms & Conditions. Our website content, portfolio, and service information are provided for general reference, and formal project engagements are governed by written proposals, quotations, or contracts.